I wish to thank both yourself and Caroline for your professional conduct and attention to detail in the marketing and recent sale of our property Apt 59 Shed 23. Without doubt you will be considered for future sales or purchases and you will certainly be our preferred referral to anyone on the wharf looking to sell their property. Just love, love the Big House, Small House book and as our next venture is to build from scratch this is of absolute interest and help to us. Thank you both again and we wish you a prosperous year.
Gillian and Udo
Words cannot describe how lucky we were to have Caroline Yau and Steve Williams to list our house in Mt St John Avenue. I would highly recommend them to everyone. Caroline and Steve are a dynamic team. Caroline has talent in language and can speak our language, whilst Steve provided support to liaise with the previous tenants and interested parties. Steve and Caroline worked together and formed a perfect team! Caroline and Steve know the market very well and provide straightforward and tactical advice for a vendor. Selling a home can be extremely stressful, but we were in excellent hands with Caroline and Steve. Caroline was our main point of contact. Caroline is an exceptional agent with strong communication skills, commitment to the job and exceptional professionalism and expertise. She puts a lot of time and care into providing above-expectations client service. Her energy resonates throughout the whole transaction. One of the things we really appreciated about Caroline was her sense of urgency; everything was a priority. Whenever we had a question, whether via email, sms or phone, she responded right away. She updated us after each open house and private inspection with a detailed report and she was always available to provide timely and thorough support during the whole process. As an overseas vendor, what we need is a trustworthy agent. With Caroline and Steve, I had full confidence that they had OUR best interests in mind. 11 out of 10 for excellence and outcome! If you want to be part of a winning team, call Caroline and Steve!
We first met Steve when we were considering how to best renovate our property in preparation for future sale. The advice he gave was concise, appropriate and cost-effective. We then commenced the renovation with a view to selling in the early months of 2015 – however (like most renovations!) it took quite a lot longer than anticipated to complete, meaning we were entering the market in May. We had not wanted to sell over winter however Steve reassured us that there can be a shortage of property for buyers at that time, and that we should still proceed. He was absolutely correct! At the time of marketing, there was only 1 comparable property to ours on the market, meaning we had a strong share of buyers coming to view. Our property did present some challenges – down a long driveway, with a steep ending, and quite a slope to the rest of the section. Steve and Caroline exhibited their creative marketing skills and emphasized the positive points of our property (secluded, quiet, large section, lovely gardens, extremely well presented home). We had a range of potential buyers come to view – with about 50% being of Asian background, all of whom were keen to invest in such a good parcel of land and up to date home. The marketing was excellent and they obtained maximum exposure of the property via print & electronic media and networking with their colleagues. We were advised to stage the property and this turned out to be excellent advice. We also moved out during the selling campaign and this reduced the stress of having open homes as everything was at top presentation at all times, and we weren’t required to invest a huge amount of time in cleaning and gardening every day. The open homes were conducted smoothly and efficiently each weekend and I received prompt feedback after each open home. They also supplied me with full written weekly summaries of potential buyers and their comments about the property. We received a strong offer prior to auction that we decided to accept. Steve and Caroline produced an excellent result and I would have no hesitation in recommending their services to any potential client.
Robyne and John Bell
Steve Williams & Caroline Yau went above and beyond the call of duty. Being an absentee owner, I could not attend to numerous preparation tasks that help smooth the path towards a sale. Steve & Caroline were on the case, which took the pressure off me. They arranged for the house to be packed up and cleaned after 50-years of my family living at this address. They arranged for some maintenance to be done on the home, arranged for a gardener to prepare the grounds and then finally arranged a home staging company to come in and dress the property ready for marketing. All of this was carried out on my behalf and with no stress at all on myself. Steve & Caroline always made themselves available and gave me every confidence that they could do the business. This was no easy property to find buyers for, as although it was a potentially sub-dividable section the site isn’t the easiest to develop and as for renovating the existing home, this was much more than a renovation, it was almost a full re-build. However they promoted the property exceptionally and achieved a great result with competitive bidding on the night. I'd be very pleased to recommend Steve Williams & Caroline Yau to anyone either selling or purchasing a property.
"Being based in Ireland it could have been difficult to keep up-to-date with the progress that was being made on marketing our property. Steve did an excellent job of keeping us informed with regular detailed feedback and tactical advice on how to obtain the maximum price we could on the market. Steve not only achieved a strong price on our property but also had a backup offer to ensure that whatever happened we had sold and could make plans with certainty. I would highly recommend Steve to future vendors"
Duncan Watt - 105 Valley Road - Mt Eden
"Steve assisted me with the sale of my property. Throughout the sale, Steve provided expert advice on ways to present and market my property in order to maximise its potential. I found Steve to be straightforward and very professional throughout the process of selling my property and would not hesitate to recommend him."
Paul & Evelyn Lawrence - 3/180 Gillies Avenue, Epsom.
"It was a pleasure to have someone who was "not pushy" but professional in all aspects of the purchase and then the sale of our home. He listened to what we had to say and kept us well informed with regular updates and calls. We would recommend Steve Williams to anyone buying or selling real estate. He is an excellent real estate agent and we would certainly use him again."
Alice & Terry Mutimer - 26 West End Road - Herne Bay
"Steve has just sold our property AND achieved over the maximum price we could have hoped for. This was achieved by his excellent marketing skills and assistance with property presentation. He is not one for "agent hyperbole" and offers his down to earth advice with much experienced professionalism. It was a pleasure to deal with him over this period of selling and we would rate him the best that we have dealt with over the many years that we have been in the property market. It was a great pleasure working with you and we will recommend your services to all our friends. Either as vendor or buyer, Steve, we will be back with you again!"
Zonia & Shadley Fataar - 4 Leslie Avenue – Sandringham
Steve inspired us with his dedication to the task, his obvious skills and knowledge, but most of all his kindness and understanding, along with lots of flair, style and hard work."
Judy & Nick Moros - 8 Howard Hunter Avenue - St Johns
"We have now had Steve Williams represent our properties twice and on both occasions he has delivered top results! He is an excellent marketer, is focused and systematic in his approach to the marketing and selling of your property. We highly recommend him as a Vendor's Agent!"
Richard Rowley & Ginny Jass - 17 Maui Grove - Remuera
"Steve's service was unique, exemplary and extremely effective. Steve's point of difference was that he pitched in and physically helped to get the property into the most suitable position for sale. This is the first time I have ever dealt with a Real Estate salesperson I actually believe was working in my best interests and not just for his commission – he walked his talk!"
John May - 123 Lucerne Road - Remuera
We had the house listed with another famous agent from another company for 2 months and she didn't do what you did for us in only 2 weeks with min cost! It was a pleasure doing business with you and we will recommend your services to all our friends and family."
Brad Golchin & Marjan Kheirkhah - 30b Winhall Rise - Remuera
"We first met Steve when we bought a townhouse through him. We found his professionalism, integrity and enthusiasm to be refreshing to deal with. When we decided to sell the townhouse, we decided to use Steve and his market knowledge and presentation of the property achieved an outstanding result for us in a timely manner. So it was without hesitation we used Steve again to market our apartment in "Meridian", and again a very good result was achieved in a timely manner. He is truly a top professional."
Patrick & Honey Tay - Meridian - Freemans Bay
"We first met Steve while looking for a new home for ourselves. Steve's professionalism was such that once we'd made the decision to purchase we decided to use his experience and know how to sell our existing home. Straight away Steve's knowledge of the market, energy and willingness to help were evident, even to extent of helping ensure our home was presented in the best possible light for sale (the artwork looked great!!!). We are now looking forward to moving into our dream home with the knowledge and reassurance that our life changing decision has been made all the easier thanks to the professional, courteous and efficient manner in which Steve works. I'd have no hesitation recommending Steve to any of my friends and family."
Grant Wilcock & Rochelle Lee - 15 Godfrey Place - Kohimarama
"Steve Williams was recommended to us as a very good agent and certainly lived up to all of our expectations. He is extremely professional and thorough with an easy-going approachable manner. We were both very impressed with Steve's approach to marketing our home and the detailed reports after open homes were most useful. He had a thorough understanding of our situation and requirements throughout the selling process and he put a great deal of time into understanding the unique attributes of our particular home, so that he could convey information accurately to potential buyers. We would not hesitate to use Steve for future Real Estate sales or purchases and
Rob and Sue Best - 24a McArthur Avenue - St Heliers